Compra Segura

In Bolivia, more than 90% of the economy operates informally, especially in commerce. This means that millions of people buy and sell products through social networks such as TikTok, WhatsApp, and Facebook Marketplace, among others. Users are exposed to being scammed when making purchases.

Despite advances in payments, only 16% of Bolivians shop online. Most internet users still do not participate in e-commerce, mainly due to mistrust and lack of accessibility. Even those who shop online prefer to pay in cash or outside the platform for fear of fraud.

This environment of informality and mistrust limits the growth of e-commerce, affects entrepreneurs who lose sales due to lack of credibility, and leaves consumers without tools to protect their money.

An example: One of our members made a purchase on Facebook Marketplace where, due to an emergency, they needed the product as soon as possible and did not check if the person had a good rating, so when they made the payment, the person simply stopped responding.

CompraSegura implements a payment system with delivery guarantee, using Web3 technology and smart contracts. The solution ensures that funds are only released when both parties fulfill their part.

Operation flow:

1. The buyer initiates the transaction in the mobile or web app by entering the payment amount.

2. The funds are blocked in an escrow-type smart contract on the blockchain network.

3. The seller is notified and ships or delivers the product.

4. Once the buyer confirms receipt, the contract releases the payment to the seller.

5. Both parties receive notifications of the transaction status through the alert system integrated with the ICM contract.